Quality is ultimately a question of customer satisfaction. Good Quality increases the value of a product or service, establishes a brand name, and builds up a good reputation for the exporter, which in turn results into consumer satisfaction, high sales and foreign exchange for the country.
The perceived quality of a product is the result of a number of aspects, which together help achieve the desired level of satisfaction for the customer. Therefore we at Kapoor Handloom Industries ensure quality control in terms of products, pre-sales service, posts -sales service, delivery, pricing, etc. so that we could cater our customers well & fulfill the commitments.